We firmly believe that shopping from Lotdress.com should be speedy, enjoyable and convenient! We know that custo-mers appreciate communication whether it be by live chat or email and we aim to make it as easy as possible for you to get in touch with us at any time of the day.

Click for live chat
You can now contact us on our new FREE Live Chat service. This will allow you to chat with a member of our team at the click of a button, how great is that? All you have to do is click on the live help button and a member of our customer service team will be there to help you in an instant.

Email
We aim to answer all emails within 1~3 hours of receiving them; it can sometimes be sooner than this, so do keep checking your emails. Sometimes we can get trapped in spam filters so do check Junk mail.

Customer Service Email: lovefashiondresses@gmail.com

Contact Information

Tips: If you cannot open the page layout, please contact us in time by email: lovefashiondresses@gmail.com. Furthermore, please print screen with the error page as a picture and send it to us in the email. If you met any problem during 'check out' process then we suggest you'd better change another browser such as firefox and try again, or you can also contact us by email(lovefashiondresses@gmail.com) or click LiveHelp at the homepage to chat online with us. Thank you for your cooperation!